Incidents | C TWO Incidents reported on status page for C TWO https://status.ctwo.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/72c6d149a14fc99eb6cd527f095b1cef.png Incidents | C TWO https://status.ctwo.cloud/ en Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:30:18 -0000 https://status.ctwo.cloud/incident/726529#68f6ad32b76eb3c56b27bca0185a6c411194d8043de537ccd7e689e05a7fe27e Maintenance completed Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:30:18 -0000 https://status.ctwo.cloud/incident/726529#68f6ad32b76eb3c56b27bca0185a6c411194d8043de537ccd7e689e05a7fe27e Maintenance completed Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:30:18 -0000 https://status.ctwo.cloud/incident/726529#68f6ad32b76eb3c56b27bca0185a6c411194d8043de537ccd7e689e05a7fe27e Maintenance completed Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:30:18 -0000 https://status.ctwo.cloud/incident/726529#68f6ad32b76eb3c56b27bca0185a6c411194d8043de537ccd7e689e05a7fe27e Maintenance completed Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:00:18 -0000 https://status.ctwo.cloud/incident/726529#94ee0332f63cd21a63a72de8ba54300c05aad59bbede16cf0eedc6c6a936ad99 During this short maintenance, it is expected that all client environments have no impact. Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:00:18 -0000 https://status.ctwo.cloud/incident/726529#94ee0332f63cd21a63a72de8ba54300c05aad59bbede16cf0eedc6c6a936ad99 During this short maintenance, it is expected that all client environments have no impact. Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:00:18 -0000 https://status.ctwo.cloud/incident/726529#94ee0332f63cd21a63a72de8ba54300c05aad59bbede16cf0eedc6c6a936ad99 During this short maintenance, it is expected that all client environments have no impact. Upcoming database maintenance on 18th of September https://status.ctwo.cloud/incident/726529 Thu, 18 Sep 2025 13:00:18 -0000 https://status.ctwo.cloud/incident/726529#94ee0332f63cd21a63a72de8ba54300c05aad59bbede16cf0eedc6c6a936ad99 During this short maintenance, it is expected that all client environments have no impact. Upcoming database maintenance on 4th of September https://status.ctwo.cloud/incident/718175 Thu, 04 Sep 2025 13:15:00 -0000 https://status.ctwo.cloud/incident/718175#f8a7b6e7d1e9797194bd803ebf61d70e33419313db45015830d202d2b92b3711 Maintenance completed Upcoming database maintenance on 4th of September https://status.ctwo.cloud/incident/718175 Thu, 04 Sep 2025 13:15:00 -0000 https://status.ctwo.cloud/incident/718175#f8a7b6e7d1e9797194bd803ebf61d70e33419313db45015830d202d2b92b3711 Maintenance completed Upcoming database maintenance on 4th of September https://status.ctwo.cloud/incident/718175 Thu, 04 Sep 2025 13:00:00 -0000 https://status.ctwo.cloud/incident/718175#3075256de0f59b4e8f5dd8720943cb77f7c8adf69a1cf6945d050e78df42a112 During this short maintenance, it is expected that all client environments have no impact. Upcoming database maintenance on 4th of September https://status.ctwo.cloud/incident/718175 Thu, 04 Sep 2025 13:00:00 -0000 https://status.ctwo.cloud/incident/718175#3075256de0f59b4e8f5dd8720943cb77f7c8adf69a1cf6945d050e78df42a112 During this short maintenance, it is expected that all client environments have no impact. Orchestration is down https://status.ctwo.cloud/incident/626534 Sun, 27 Jul 2025 09:08:16 -0000 https://status.ctwo.cloud/incident/626534#e2fad45af7b5ceb9133db48667d5fc6b7ad0d180ecc48de148246421fd71b8cc Orchestration recovered. Orchestration is down https://status.ctwo.cloud/incident/626534 Sun, 27 Jul 2025 08:18:14 -0000 https://status.ctwo.cloud/incident/626534#1141481a120ccde1afaef4473f26295e554bc3373991321cbfb1729fa885439e Orchestration went down. Orchestration is down https://status.ctwo.cloud/incident/626534 Sun, 27 Jul 2025 08:03:18 -0000 https://status.ctwo.cloud/incident/626534#113be913cc89487ef143422e0899bb7c8fcb63e1d23d804bf6fedabba8b041c4 Orchestration recovered. Orchestration is down https://status.ctwo.cloud/incident/626534 Sun, 27 Jul 2025 07:58:14 -0000 https://status.ctwo.cloud/incident/626534#2dbd672a89f3577c2bbad250ecb17ff7969c933156c6e3f6a5cfec6c7de5c417 Orchestration went down. License Service is down https://status.ctwo.cloud/incident/551806 Fri, 25 Apr 2025 16:18:49 -0000 https://status.ctwo.cloud/incident/551806#9ff187457486d08aabaa01260f415b0b413d70508b09529873f97765ac904197 License Service recovered. License Service is down https://status.ctwo.cloud/incident/551806 Fri, 25 Apr 2025 16:14:59 -0000 https://status.ctwo.cloud/incident/551806#1ff768f56dd4487c8af3affed2e940b862990fad77cc77650e750cc9e41a9e50 License Service went down. License Service is down https://status.ctwo.cloud/incident/550399 Thu, 24 Apr 2025 14:01:00 -0000 https://status.ctwo.cloud/incident/550399#640a5da5b18733f968aed728c72b56585d81e7c36c5f0f9654b6923ee414684a License Service recovered. License Service is down https://status.ctwo.cloud/incident/550399 Thu, 24 Apr 2025 13:56:04 -0000 https://status.ctwo.cloud/incident/550399#548c0dd32ab46293f37206488eeb8db3470018f4c8664cd8df9922f7a51dd99e License Service went down. Orchestration is down https://status.ctwo.cloud/incident/526878 Wed, 12 Mar 2025 08:03:43 -0000 https://status.ctwo.cloud/incident/526878#1cdc4d9c53f7d33c66a96793ab96737aa15d7d92093384e90ea9ea0cb2282546 Orchestration recovered. Orchestration is down https://status.ctwo.cloud/incident/526878 Wed, 12 Mar 2025 07:55:49 -0000 https://status.ctwo.cloud/incident/526878#44d5a0aa3beed5d1f86b7ed7cd8c4bf950974ca20b2a0e980b401bfe9aaf3d9f Orchestration went down. Orchestration is down https://status.ctwo.cloud/incident/512763 Fri, 14 Feb 2025 03:39:00 -0000 https://status.ctwo.cloud/incident/512763#40ed1a779b402dcb279bdeb2cb790a031c647624e67706147c76cd642ec01ce7 We are pleased to announce that the orchestration service has fully recovered and is now operating normally. Thank you for your continued patience and support. Orchestration is down https://status.ctwo.cloud/incident/512763 Fri, 14 Feb 2025 03:30:00 -0000 https://status.ctwo.cloud/incident/512763#ed9dd204975997b2a321a8cbef0e19d19fa3e8a7dd49ccf2da7c0a5da08876f8 The orchestration service is experiencing extended startup times for select clients. Consequently, the service will remain either unavailable or operate in a degraded state until further notice. We appreciate your patience as we work to resolve this issue. Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:30:00 -0000 https://status.ctwo.cloud/incident/512768#03fb5741edec0eb9cadaa1d8bfbe488478121f988ecbab3816beb06847fe351e Maintenance completed Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:30:00 -0000 https://status.ctwo.cloud/incident/512768#03fb5741edec0eb9cadaa1d8bfbe488478121f988ecbab3816beb06847fe351e Maintenance completed Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:30:00 -0000 https://status.ctwo.cloud/incident/512768#03fb5741edec0eb9cadaa1d8bfbe488478121f988ecbab3816beb06847fe351e Maintenance completed Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:20:00 -0000 https://status.ctwo.cloud/incident/512768#eacfda6c3244e0aa6d812bec4fd07ea53679d001d9b431e4c5053840bc0b31cf Scheduled maintenance will apply essential security patches to address identified vulnerabilities. This update is vital for maintaining system integrity and operational stability, with minimal service interruption expected. There will be a minor disruption to the services during the maintenance window. Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:20:00 -0000 https://status.ctwo.cloud/incident/512768#eacfda6c3244e0aa6d812bec4fd07ea53679d001d9b431e4c5053840bc0b31cf Scheduled maintenance will apply essential security patches to address identified vulnerabilities. This update is vital for maintaining system integrity and operational stability, with minimal service interruption expected. There will be a minor disruption to the services during the maintenance window. Security Patching https://status.ctwo.cloud/incident/512768 Fri, 14 Feb 2025 02:20:00 -0000 https://status.ctwo.cloud/incident/512768#eacfda6c3244e0aa6d812bec4fd07ea53679d001d9b431e4c5053840bc0b31cf Scheduled maintenance will apply essential security patches to address identified vulnerabilities. This update is vital for maintaining system integrity and operational stability, with minimal service interruption expected. There will be a minor disruption to the services during the maintenance window. C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 15:13:00 -0000 https://status.ctwo.cloud/incident/483884#4a572af0a0e3939e1dc2b03c0e7d490a44606fd437a132bd369cace443cd0f24 External access was temporarily impacted due to health probe and routing configurations directing UI and API requests to the secondary-node currently in standby mode. Orchestration and background services remained unaffected throughout. Routing configurations have been corrected and optimized. C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 15:13:00 -0000 https://status.ctwo.cloud/incident/483884#4a572af0a0e3939e1dc2b03c0e7d490a44606fd437a132bd369cace443cd0f24 External access was temporarily impacted due to health probe and routing configurations directing UI and API requests to the secondary-node currently in standby mode. Orchestration and background services remained unaffected throughout. Routing configurations have been corrected and optimized. C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 14:41:00 -0000 https://status.ctwo.cloud/incident/483884#c031081bbf8e8b43ddfc2fb6049f4889a21bc0f7593c82ae0f69798470337bc1 API and Infrastructure recovered. C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 14:41:00 -0000 https://status.ctwo.cloud/incident/483884#c031081bbf8e8b43ddfc2fb6049f4889a21bc0f7593c82ae0f69798470337bc1 API and Infrastructure recovered. C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 14:14:00 -0000 https://status.ctwo.cloud/incident/483884#5c94c07d25a81bedcc0d05a9badd6d49393e40409ad04a2ce7a0811941aa31e4 The C TWO user interface & Public APIs is currently unavailable. Rest assured, all operations and services are running smoothly in the background without any disruptions and investigations are ongoing. Thank you for your understanding! C TWO User interface & Public APIs unavailable https://status.ctwo.cloud/incident/483884 Wed, 18 Dec 2024 14:14:00 -0000 https://status.ctwo.cloud/incident/483884#5c94c07d25a81bedcc0d05a9badd6d49393e40409ad04a2ce7a0811941aa31e4 The C TWO user interface & Public APIs is currently unavailable. Rest assured, all operations and services are running smoothly in the background without any disruptions and investigations are ongoing. Thank you for your understanding! Update of Monitoring Probes & Routing Configurations https://status.ctwo.cloud/incident/469889 Fri, 29 Nov 2024 20:40:00 -0000 https://status.ctwo.cloud/incident/469889#c67105a80ffaa756d841ef4e735ec09feaa79a5146fbc6588884683bf6ddbb9b Maintenance completed Update of Monitoring Probes & Routing Configurations https://status.ctwo.cloud/incident/469889 Fri, 29 Nov 2024 20:40:00 -0000 https://status.ctwo.cloud/incident/469889#c67105a80ffaa756d841ef4e735ec09feaa79a5146fbc6588884683bf6ddbb9b Maintenance completed Update of Monitoring Probes & Routing Configurations https://status.ctwo.cloud/incident/469889 Fri, 29 Nov 2024 20:20:00 -0000 https://status.ctwo.cloud/incident/469889#fb258bbdc72cebda49cb4b5e876b1bade3e5c3fc19492971e526c2542f1fbfcf We are performing a scheduled update to enhance the reliability and efficiency of our gateway monitoring and routing systems. This maintenance ensures improved performance and stability for all services. No action is required from your end, and disruptions, if any, will be minimal. Thank you for your understanding. Update of Monitoring Probes & Routing Configurations https://status.ctwo.cloud/incident/469889 Fri, 29 Nov 2024 20:20:00 -0000 https://status.ctwo.cloud/incident/469889#fb258bbdc72cebda49cb4b5e876b1bade3e5c3fc19492971e526c2542f1fbfcf We are performing a scheduled update to enhance the reliability and efficiency of our gateway monitoring and routing systems. This maintenance ensures improved performance and stability for all services. No action is required from your end, and disruptions, if any, will be minimal. Thank you for your understanding. DNS Route Update and Web Application Firewall Policy Enhancement https://status.ctwo.cloud/incident/459108 Thu, 07 Nov 2024 10:05:00 -0000 https://status.ctwo.cloud/incident/459108#f3ebe7b63d43408499faddb94c56440dd4593e578e58b1a48ed871597b2f891b Maintenance completed License Service is down https://status.ctwo.cloud/incident/457481 Thu, 07 Nov 2024 09:58:00 -0000 https://status.ctwo.cloud/incident/457481#59ed4e71f4e41a10a867b2b9b3c100a5fbdaa5e195beede530f8850808bf335e We're currently performing a DNS route update and WAF policy enhancement. A brief service disruption may occur for some users. The change will not result in any operational impact. DNS Route Update and Web Application Firewall Policy Enhancement https://status.ctwo.cloud/incident/459108 Thu, 07 Nov 2024 09:55:00 -0000 https://status.ctwo.cloud/incident/459108#6e524921a7ba5d1ba8d19c7df7f808f65d1b434b2adf6fbc1dbce8851de3c995 To improve performance and security, we've implemented two significant changes: DNS Route Update: We updated the DNS routing for our license server. This enhancement optimizes server connectivity and load distribution, ensuring faster and more reliable access for our users. Web Application Firewall (WAF) Policy Updates: We applied new policy configurations on our Web Application Firewall. These updates strengthen protection against unauthorized access and enhance our response to potential security threats. These updates may cause brief connectivity fluctuations for some users as changes propagate across our network. Our team is actively monitoring the situation to ensure a seamless experience. Thank you for your patience as we work to improve our system's security and performance. API is down https://status.ctwo.cloud/incident/433905 Tue, 24 Sep 2024 07:45:18 -0000 https://status.ctwo.cloud/incident/433905#c5b9d72333e9d67ab3f44235f5a1a6040f26112c7cb8763f13e0b53413a9c0d3 API recovered. API is down https://status.ctwo.cloud/incident/433905 Tue, 24 Sep 2024 07:45:04 -0000 https://status.ctwo.cloud/incident/433905#c2b4a744ad889f7a39632d10f30de449964b97c58fe65556f43d1e52575a9cd4 API went down. C TWO user interface sporadically unavailable https://status.ctwo.cloud/incident/406145 Wed, 31 Jul 2024 07:42:00 -0000 https://status.ctwo.cloud/incident/406145#e0c0aedb1c721a3764d9449ea620887dd31799096ff07cebaf3799807983b28b Infrastructure issues at Azure have cleared C TWO user interface sporadically unavailable https://status.ctwo.cloud/incident/406145 Tue, 30 Jul 2024 13:17:00 -0000 https://status.ctwo.cloud/incident/406145#cffa16d6bc9d77b0fa7ebaf1f6e45a7d2099740dac944a3f1bb576318f235c57 Due to infrastructure issues at Azure (https://azure.status.microsoft/en-us/status) the user interface of C TWO is sporadically unavailable. Note that all core functions of C TWO are operational.