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Resolved

Service disruption – hosted C TWO environments

Sep 28, 2026 at 12:26am UTC
Affected services
External Services (Central US)
Infrastructure (Central US)
Infrastructure (Canada Central)
External Services (Canada Central)

Resolved
Sep 28, 2026 at 12:26am UTC

Between 02:02 and 02:18 CEST (15 minutes), some customers could not access the C TWO UI and API because of an infrastructure configuration issue. Background processing continued normally throughout. The issue has been resolved and full access is restored. We apologize for the inconvenience.