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Degraded

C TWO User interface & Public APIs unavailable

Dec 18, 2024 at 02:14pm UTC
Affected services
External Services (API)
Infrastructure

Resolved
Dec 18, 2024 at 03:13pm UTC

External access was temporarily impacted due to health probe and routing configurations directing UI and API requests to the secondary-node currently in standby mode.

Orchestration and background services remained unaffected throughout.
Routing configurations have been corrected and optimized.

Updated
Dec 18, 2024 at 02:41pm UTC

API and Infrastructure recovered.

Created
Dec 18, 2024 at 02:14pm UTC

The C TWO user interface & Public APIs is currently unavailable. Rest assured, all operations and services are running smoothly in the background without any disruptions and investigations are ongoing. Thank you for your understanding!